Privacy Policy

We may collect information that you voluntarily provide to us when you contact us, request a quotation, purchase our services, or communicate with our team.

This information may include:

• Full name
• Company or organization name
• Email address
• Phone number & WhatsApp number
• Billing information & Business address
• Project requirements & website/application details
• Information provided through contact forms
• Communications and correspondence with us
• Other information you voluntarily provide to us

You may choose not to provide certain information. However, some information may be necessary for us to respond to inquiries, prepare quotations, enter into agreements, or provide our services.

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Date and time of access
• Pages visited and time spent on pages
• Referring website or source
• General website usage and analytical information

We may use this information to understand how visitors use our website, improve website functionality, maintain security, and analyze traffic.

We may use the information we collect for purposes including:

• Responding to inquiries and providing quotations and proposals
• Communicating with clients and managing project relationships
• Providing website, app, and software development services
• Processing payments, sending invoices, and issuing confirmations
• Providing technical support and maintaining website security
• Detecting and preventing fraud, abuse, or unauthorized activity
• Complying with legal requirements and maintaining business records

We do not sell your personal information as a business practice.

When you engage Matrixsoft Technologies for services, you may provide information relating to your business, project, employees, customers, users, or other individuals.

We use such information only as reasonably necessary to provide the agreed services, communicate with you, maintain project records, provide support, and comply with our legal obligations.

Clients are responsible for ensuring that they have the necessary rights and permissions to provide personal information or other data to us for processing as part of a project.

Payments for our services may be processed through third-party payment gateways such as Razorpay or other payment service providers.

We generally do not directly collect or store complete credit card, debit card, banking passwords, UPI PINs, or other sensitive payment credentials on our own servers. Payment information is processed directly by third-party providers under their respective privacy policies.

We may receive limited payment-related details such as transaction amount, date, payment status, transaction ID, and customer contact information for accounting and reconciliation purposes.

Note: We never ask customers to share confidential banking credentials, PINs, or passwords.

Our website may use cookies and similar technologies. Cookies are small files stored on your device that help websites recognize your browser and remember certain information.

We use cookies to improve website functionality, remember user preferences, understand website traffic, and maintain security.

You can configure your browser to reject or delete cookies, though disabling certain cookies may affect some website features.

We may use third-party analytics, communication, hosting, security, or technology services to operate and improve our website and business.

These service providers process technical or usage information according to their respective privacy policies. We share only information reasonably necessary for relevant operations.

When you provide your email address or phone number, we may use it to communicate regarding your inquiry, project requirements, quotations, orders, invoices, updates, and technical support.

Where permitted by applicable law, we may send promotional communications. You may opt out of marketing messages at any time by contacting us.

We may share information with third parties where reasonably necessary to operate our business or provide services, including payment processors, hosting providers, email providers, analytics, and legal/government authorities when required by law.

We do not sell or rent personal information to third parties for independent marketing purposes.

We implement technical and organizational security measures, including access controls, secure hosting environments, encryption where appropriate, and security monitoring to protect personal information.

While we take reasonable precautions, no internet transmission or storage system is completely secure, and absolute security cannot be guaranteed.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, maintain business/financial records, resolve disputes, and comply with legal requirements.

Our website may contain links to external third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites.

Interactions with social media features or links on our website are governed by the privacy policies of the respective social media platforms.

Our website and services are intended for businesses and individuals capable of entering binding agreements. We do not knowingly collect personal information from children.

Information shared with us for project development is treated with strict confidentiality and used solely for legitimate project delivery purposes, unless disclosure is legally required.

Depending on applicable law, you may have rights to request access, correction, deletion, or restriction of your personal information. Contact us to exercise these rights.

Users and clients are responsible for ensuring that the information provided to Matrixsoft Technologies is accurate and up to date.

Information may be stored or processed on secure servers located internationally based on the technology providers used, in accordance with data protection standards.

We reserve the right to update this Privacy Policy from time to time. Revised policies will be posted on this page with an updated date.

By using our website, submitting information, or engaging our services, you acknowledge and agree to the terms of this Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or data handling, please contact us: